'CX Recovery On Cards But Could Take 1-2 Years'

"); jQuery("#212 h3").html("

Related News Programmes

"); });

2022-08-11 HKT 09:43

Share this story

facebook

  • 'CX recovery on cards but could take 1-2 years'

An aviation analyst says the reduction of hotel quarantine to three nights should boost business for Cathay Pacific, but that it could take up to two years for it to return to pre-pandemic levels.

The airline on Wednesday reported a first-half loss of HK$5 billion, but that was a third lower than in the same period last year.

Herman Tse from the aviation analytics firm Cirium said he was optimistic about the outlook after the government eased quarantine requirements this week.

Noting that the company's performance had improved slightly but was still drastically lower than 2019 levels, he said: "The easing of travel restrictions will definitely improve passenger demand and passenger revenue."

He cautioned, however, that the turnaround would take time. "Generally, Hong Kong has fallen behind, with fewer than 100 departing flights every day, compared to places like Singapore which has 300 departing flights every day, and quarantine-free travel.

"For sure, Cathay is preparing for recovery at the moment, but it may take 1-2 years to fully recover to pre-Covid levels. Ticket prices are currently very expensive, but these may come down when there is balance between inbound and outbound passengers."

RECENT NEWS

EDENA Unveils AI System To Automate Sovereign Asset Settlement

At the DAT Summit Hong Kong, EDENA Capital Partners launched the Autonomic Financial OS. The company describes it as an... Read more

Naver Exposes 15,000 Knowledge IN Users Activity, Moves To Improve Privacy Controls

Naver has announced measures following an incident in which around 15,000 users’ activity histories on Knowledge iN w... Read more

Japans PayPay Files For US IPO, Targets Valuation Above US$10B

SoftBank‘s digital payments unit, PayPay, has filed publicly for a US IPO. The listing could be the largest by a Japa... Read more

Inference Research Launches In Hong Kong With US$20M Seed Funding

Inference Research, an AI-native quantitative trading firm based in Hong Kong, has announced its launch and the expecte... Read more

London-Based Unlimit Appoints Michele Fung To Lead APAC Expansion

London-based fintech company Unlimit, which provides a broad range of financial technology services, has appointed Mich... Read more

SoFi Launches Digital Asset Trading In Hong Kong Through OSL Partnership

SoFi Securities (Hong Kong) (SoFi Hong Kong) and OSL Group have announced a partnership to offer digital asset trading ... Read more