New Ticketing System Can Handle More Customers: Govt

"); jQuery("#212 h3").html("

Related News Programmes

"); });

2022-11-29 HKT 20:40

Share this story

facebook

  • The revamped system will use cloud technology to handle a larger volume of ticket purchases. Photo courtesy: Information Services Department

    The revamped system will use cloud technology to handle a larger volume of ticket purchases. Photo courtesy: Information Services Department

The government on Tuesday said it will roll out a new ticketing system which can deal with 20,000 users simultaneously – 10 times more than its current handling capacity.

Buyers have complained of website congestion and long waiting times for popular events in recent years.

The Leisure and Cultural Services Department said that the revamped system, which launches on Thursday, will use cloud technology to handle a larger volume of ticket purchases.

It said a new URBTIX mobile app, with more functions such as in-app payment and an e-wallet for storing electronic tickets, will also be available for download from Thursday.

The spokesman added that the maximum number of users can be further increased if necessary, and that people will be charged a $9 handling fee per ticket bought through the internet, mobile app and telephone booking services.

RECENT NEWS

CE Hails Philippines Ties, Trade Deal Hopes

Chief Executive John Lee on Friday hailed Hong Kong's ties with the Philippines, and said the SAR's potential accession ... Read more

Govt To Beef Up Support For Psychiatric Patients

The government on Friday announced a series of measures and plans to strengthen its mental health services, after a man ... Read more

Rubber Ducks Arrive Off Admiralty

Two huge yellow rubber ducks, created by artist Florentijn Hofman, arrived in waters off Tamar Park on Friday, ready to ... Read more

Wong Tai Sin 'knife-wielding Man' Arrested: Sources

Sources say police have arrested a 54-year-old man suspected of chasing a secondary school pupil at a Wong Tai Sin shopp... Read more

Lawmakers Warn Shared Medical Vouchers May Be Abused

The government has dismissed fears that the health care voucher scheme for the over 65s will be open to abuse once marri... Read more

Government Hits Out At US Politicians' Sunak Letter

The SAR government says it strongly opposes the sending of a letter by the United States Congressional-Executive Commiss... Read more