Mastercard has completed its first live, authenticated agentic transaction in Hong Kong, a step towards AI-powered commerce.
This follows the announcement of its new regional AI Center of Excellence in Singapore, which will become the company’s largest innovation hub in the region.
The transaction, conducted with HSBC and DBS Hong Kong, involved an AI agent booking a ride to Hong Kong International Airport through hoppa, a global mobility provider.
CardInfoLink’s AI agent processed the booking and payment, connecting directly to hoppa’s taxi and airport limousine network.
All Mastercard card types issued by Hong Kong banks, including Citi Hong Kong, Hang Seng Bank, Standard Chartered Hong Kong, and Mox Bank, successfully supported the transaction.
Mastercard Payment Passkeys authenticated the tokenised credentials, verifying the consumer and protecting their data.
“For consumers in Hong Kong, convenience and security are paramount. This first live agentic transaction shows how AI, powered by Mastercard Agent Pay, can simplify travel while keeping every payment safe,”
said Helena Chen, Senior Vice President and General Manager, Hong Kong & Macau, Mastercard.
Mastercard has also completed a similar live, authenticated agentic transaction in South Korea, marking another step in the expansion of its AI-enabled commerce initiatives.
Featured image credit: Edited by Fintech News Hong Kong, based on image by Borin via Freepik