HSBC has restored its digital banking services in Hong Kong after an outage on Monday (15 June) morning left customers unable to access their accounts.

The bank confirmed the issue in a statement to Reuters, saying all systems had returned to normal before 2pm local time.

Customers experienced difficulties logging into the mobile app and accessing several features earlier in the day.

HSBC issued an apology for the disruption but did not disclose the cause of the outage.

It declined to disclose the number of users affected.

The incident follows a similar disruption to the bank’s Hong Kong digital services in late January, according to reports at that time.

 

Featured image credit: Edited by Fintech News Hong Kong, based on image by HSBC