Mercedes Apologises Over Dalai Lama Remark

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2018-02-07 HKT 13:17

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  • Mercedes-Benz cars on display during a promotional event at a shopping mall in Beijing. The company was forced to apologise for using a Dalai Lama quote in its ad. Photo: AP

    Mercedes-Benz cars on display during a promotional event at a shopping mall in Beijing. The company was forced to apologise for using a Dalai Lama quote in its ad. Photo: AP

German automaker Mercedes-Benz has apologised for "hurting the feelings" of people in China after its Instagram account quoted Tibetan spiritual leader the Dalai Lama, seen as a separatist by Beijing.

The apology marks the latest backpedalling by a foreign company for offending Chinese consumers with advertising or information that clashes with Beijing's official position.

Mercedes's seemingly benign post to its official Instagram account showed a Benz on a beach before rolling white capped waves.

"Look at situations from all angles, and you will become more open," the ad copy ran, citing the Dalai Lama. "Start your week with a fresh perspective on life from the Dalai Lama," the carmaker wrote in the tagline.

The post immediately drew criticism from the mainland internet users for quoting the Nobel Peace Prize laureate, whom Beijing accuses of being a "wolf in monk's robes" seeking Tibetan independence through "spiritual terrorism".

While Instagram is blocked on the mainland and inaccessible to most Chinese, and the Instagram post was penned in English, Mercedes-Benz quickly deleted the photo after the outcry and issued an apology on Weibo social media platform.

"Even though we deleted the related information as soon as possible, we know this has hurt the feelings of people of this country," Mercedes said on its verified Weibo statement.

The post "published extremely incorrect information, for this we are sincerely sorry", Mercedes wrote.

"We have immediately taken real action to deepen our understanding of Chinese culture and values, including among our colleagues abroad, and in this way regulate our behaviour."

The online edition of the Communist Party mouthpiece People's Daily did not let up, running an editorial attacking Mercedes on Tuesday.

"Mercedes-Benz, you've made yourself an enemy of the Chinese people!" the headline of the editorial read.

"Some foreign companies are dredging up gold in China's market at the same time as they are harming the Chinese people, what do they want to do?" it added. (AFP)

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