Website Troubles Hinder Staycation Promotion
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2021-04-09 HKT 11:42
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Hong Kong residents looking to take advantage of a Tourism Board promotion offering discounted stays at local hotels were left frustrated on Friday morning, with the promotion’s website unable to cope with demand.
The Tourism Board’s “Staycation Delights” promotion allows local residents who spend more than HK$800 at restaurants and shops to cash in a HK$500 discount when they book a stay at one of 140 hotels, including some rated 5-stars.
Bookings were supposed to start on Friday morning, with the promotion having a limited quota of 20,000 room bookings.
However, the ‘holidayhk.com’ website was not loading at the 10am start time. A Tourism Board spokesperson said this was due to the overwhelming response, and repairs were underway.
At around 11:30am, the website began displaying a new message that said it was "currently undergoing an upgrade", told visitors to check back "soon", and thanked them for their patience.
The Tourism Board said people can still make bookings directly with the participating hotels. The promotion runs until the end of May.
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