Time To Rebuild MTR's Reputation, Says New Chief

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2019-04-01 HKT 12:44
The new CEO of the embattled MTR Corporation, Jacob Kam, said on Monday that one of his priorities is to rebuild the firm's reputation and salvage the public's trust in new rail projects.
Kam has replaced Lincoln Leong, who took early retirement following a slew of construction scandals along the new Shatin-Central Link.
In an email sent out to all staff on his first day at the helm, Kam said he also needs to ensure the safety and reliability of railway services.
The safety of the MTR network has come under question after it experienced an unprecedented simultaneous breakdown of four of its urban lines last October, as well as an out-of-hours train collision while a new signalling system was being tested last month.
Kam urged staff at the company to communicate in an open and frank manner.
He also said he expects more difficult times ahead while the corporation works to fix current problems.
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