AXA Hong Kong and Macau (AXA) and HK Express Airways (HK Express) have entered an exclusive insurance partnership, offering tailored travel insurance solutions to HK Express customers.
HK Express customers can now easily access “HK Express Travel Insurance” via a simple “one-click” process when booking flights on the official website. This integration simplifies travel preparations and offers peace of mind during journeys.
The “HK Express Travel Insurance” provided by AXA includes comprehensive coverage such as medical expenses up to HK$500,000, baggage and personal belongings coverage up to HK$12,000 for Japan travels, and rental car excess coverage up to HK$6,000 for Japan travels.
The insurance also includes free coverage for children travelling with parents and free virtual medical consultation and medicine delivery services in selected cities in Japan.
Kenneth Lai
“AXA has been actively expanding its insurance ecosystem and is committed to being a true partner for our customers. We collaborate with leading partners from different industries and strive to offer more personalised and tailored coverage. We understand that the demand for travel insurance has become more diverse. Thus, we hope to bring a seamless travel experience to our customers. As AXA’s inaugural Hong Kong-based airline partner, the partnership allows HK Express customers to effortlessly book flights and buy travel insurance through its all-in-one platform. Looking ahead, we will continue working with HK Express to explore products with comprehensive coverage and bring innovative solutions to the market,”
said Kenneth Lai, Chief General Insurance Officer at AXA Hong Kong and Macau.
HK Express continues to grow, adding new destinations and expanding its fleet. The partnership between AXA, HK Express Airways, and AXA Partners covers all markets served by HK Express, including Mainland China, Japan, Korea, Taiwan, Thailand, Vietnam, and the Philippines.
Jeanette Mao
HK Express has also unveiled its first A321neo aircraft featuring AXA’s logo, marking a new era in Hong Kong’s marketing landscape.
“Travel insurance is a crucial component of the travel experience, and we are thrilled to partner with AXA, a leader in the insurance market, to offer comprehensive travel insurance solutions. For the first time, HK Express is displaying our partner’s brand on our aircraft livery, signifying our long-term strategic partnership with AXA. We are continuously exploring new ways to enhance our services and are committed to delivering a safe and enjoyable flying experience, inviting our customers to discover unique destinations across Asia with us,”
said Jeanette Mao, Chief Executive Officer of HK Express.
Featured image credit: Edited from Freepik